Shipping & Returns
Shipping Policies
Domestic Shipping:
- Standard Shipping: Orders are shipped via USPS the next day after they are received.
- Orders under $45: $5.95 shipping charge.
- Orders $45 and over: Free shipping (Standard Mail).
- Delivery may take up to seven business days.
- Priority Mail: $9.95 (Please call if interested).
- FedEx: If you have a personal account, call us with the number.
International Shipping:
- All customs fees and duties are the responsibility of the customer. You may be subject to import duties and taxes, which we cannot predict.
- Canada Shipping Rates:
- Orders up to $45: $19.95.
- Orders $45.01 to $100: $24.95.
- Shipping Rates to Israel, New Zealand, Norway, Singapore, and other countries (Ships USPS Standard Mail):
- Delivery time: Approximately three to four weeks.
- Orders up to $40: $28.95.
- Orders $40.01 to $150: $38.95.
Returns Policy
You may return items within 30 days of delivery for a full refund minus the shipping costs. If the return is due to our error (incorrect or defective item), we will cover the return shipping.
General Returns:
- If you are not satisfied with the product, please return it at your cost.
- Leave the plastic power sticker on along with the plastic casing and in the condition you received it.
- No authorization number is needed for returns. Just include your invoice or a copy and write the reason for the return.
- Expect to receive your refund within a week of our receiving the returned items.
Restocking Fee: If you received free shipping and return the items, there will be a $5.95 restocking charge.
Return Address: 358 SE Rogers Court, Stuart, FL 34994
Exchanges:
If you purchased the wrong power, size, or color by mistake, we can no longer do an exchange. Please return the item for a refund and re-shop for the correct item.